Yesterday, we decided to have an adventure lunch. I saw a deal in one groupon site that features humongous burgers. I have always wanted to eat big burgers and I thought it was a perfect start because the offered 50% off on food meals + drinks. My mom paid PhP600 for a PhP1200 worth of voucher. Don’t get confused. My mom was the one who paid for the vouchers because I do not have money. Hahaha! I researched before buying it and saw fair reviews.
Anyway, on with the adventure. We were all ready to go when I checked the voucher again. It says the store opens at 2PM. It was 12:30 in my watch. So I said, we just go and just wait if they are still closed. By the way, the merchant is OG’s Stuffed Burgers and Steaks. They are located in Aguirre Avenue BF Paranaque. That is a tricyle-jeepney-tricyle away from us and the fare for 6 people was around PhP140/way.
So we arrived there at 1:30PM. The store was CLOSED, as in no one was there. So we stood and waited outside for the crew to open. After 30 minutes of waiting, two crew arrived in a tricycle. They asked if we have been waiting and how long. Then they said naku wala pa naman kaming stocks, bibili pa lang (we do not have stock yet and we will still buy). They let us in still so we can wait comfortably. How could a restaurant ran out of stocks? Ok, there were holidays but if you are serious with your business, why do you let your kitchen ran out of stocks? At this point, we are still calm and smiling, even laughing to the girls’ antics.
I asked if they do not have anything. They said they have appetizers and desserts. So we ordered twister fries, mojos and cheesy bacon fries, 1 of each and bottomless iced teas. While they cook our food, I was really hoping that stocks will be on their way and that the waiting time will soon be over. Our orders were served and we finished them and the stocks are not yet in. We kept on asking them about the stocks with our happy tone. I really do not want to waste our time and the money we spent for our fare. So we ordered another round of fries. When the second batch was served, I asked again if their stocks are arriving or not. They said they are really unsure.
Still calm and joking, I asked one of the crew to compute for our food. Paid with one voucher and cash then we left. I still have two vouchers here with me and I am really hoping to taste those stuffed burgers.
One our way home, my mind kept on thinking. I felt like I wasted Php595. If I used that money elsewhere, we probably had a sumptuous meal, not just fries and iced tea. I wanted a refund! Do you think they should give us one?
Pinay Mama says
Bakit kapag vouchers ang gamit mo, you are not entitled to be treated as a regular customer? nakakainis naman un. kaya mo nga binili yung voucher dahil sa burger tapos wala naman pala. Naghintay pa kayo ng matagal fries and ice tea for 500php+? kaimbyerna teh.. :/
That’s one of the problems commonly encountered by group deal consumers. A friend who bought vouchers for a vacation trip in Palawan and used it several months after was not able to enjoy the perks included in the deal because of certain excuses like full accommodation etc…etc. Consumers should be really careful in buying group deals.