I will let the people in the operation to attend meetings that I know greatly affect them.
I will not try to extract from them the knowledge of what they do and how important it is because chances are, I will not be able to understand it fully and may relay the wrong information to other people in the meeting. I will do my best to get them involved. I will make them attend meetings, to allow myself to work on things that will make me a better manager for them.
Ok. ‘nuf said.